Legal Documents

Terms and Conditions

Effective Date: August 2, 2026

Last Updated: August 2, 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Toccata Inc. ("Company," "we," "us," or "our"), operating as CabinPulse, governing your access to and use of our website, products, and services.

By accessing our website, creating an account, purchasing our products, or using our monitoring services, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding contract
• You will comply with all terms and conditions set forth herein
• All information you provide is accurate and truthful

2. Company Information

Legal Entity: Toccata Inc.
Operating Name: CabinPulse
Operational Headquarters: 350 103rd St E #101, Saskatoon, SK S7N 1Z1, Canada
Delaware Registration: For U.S. sales purposes only; no physical presence in the United States

CabinPulse is a fully Canadian-owned company. All product assembly, customer support, and primary operations are conducted in Saskatoon, Saskatchewan, Canada. Our Delaware registration exists solely to facilitate sales in the U.S. market.

3. Services Description

CabinPulse provides remote property monitoring services through cellular-connected devices that track and report:

• Temperature (±0.2°C accuracy)
• Humidity levels
• Power status and outage detection
• Air quality (VOC monitoring)
• Environmental pressure
• Optional add-on sensors (leak detection, remote temperature sensors, etc.)

Our services include:

• Real-time data monitoring and storage
• Instant alert notifications via SMS and email
• Historical data access and analysis
• Device health monitoring
• Fleet management capabilities (for multiple devices)
• Cellular connectivity, included in the plan. No separate data plan is required, and the device does not connect over Wi-Fi.

4. Account Terms

4.1 Account Creation and Security

• You must provide accurate, complete, and current information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must immediately notify us of any unauthorized access or security breach
• We reserve the right to refuse service or terminate accounts at our discretion

4.2 Account Sharing

You may share account access with trusted individuals (e.g., family members, property managers). However, you remain responsible for all actions taken under your account. We recommend using strong passwords and limiting access to trusted persons only.

4.3 Account Termination

You may close your account at any time by contacting support@cabinpulse.com. Upon account closure:

• Your devices will cease reporting data
• You will no longer receive alerts
• Your data will be retained for 30 days, then deleted
• No refunds will be provided for unused subscription time (except as specified in Section 7)

We may terminate or suspend your account immediately, without notice, for:

• Violation of these Terms
• Fraudulent activity
• Non-payment
• Abuse of our services or staff
• Any conduct we deem harmful to our business or other users

5. Service Area and Coverage

5.1 Geographic Coverage

CabinPulse devices are designed to operate in areas with cellular coverage from our supported networks:

• Canada: Bell Mobility, Rogers Wireless, Telus, Videotron, SaskTel
• United States: AT&T, T-Mobile, Verizon, Alaska Wireless
• Mexico: AT&T, Telcel
• International: Coverage available in 100+ countries (see website for details)

Devices automatically connect to available cellular networks (LTE with 3G fallback) in your area.

5.2 Coverage Limitations

Service requires adequate cellular signal from supported carriers. You acknowledge that cellular signal strength may fluctuate due to factors beyond our control.

6. Payment Terms

6.1 Pricing

• All prices are in Canadian dollars (CAD).
• Device: $199 CAD, once. The device is yours.
• Plan: one plan, on one of two terms, paid in full at the start:
  • 1 year — $14 CAD/month, billed once at $168 CAD
  • 3 years — $10 CAD/month, billed once at $360 CAD
• Everything the service does is included on both terms. There is no upgrade tier, no activation fee and no separate data plan.
• Add-on sensors and accessories are priced separately and are one-time purchases.

6.2 Subscription Renewals

IMPORTANT: Subscriptions DO NOT automatically renew.

• We will send renewal reminders 60, 30, and 14 days before expiration
• You must manually renew your subscription to continue service
• If you do not renew, your service will terminate at the end of your subscription period

7. Refund and Return Policy

7.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee from the date of purchase, subject to the following conditions:

• Eligibility: Available to all first-time purchasers
• Full Refund Includes: Device fee + subscription fee
• Device Condition: Device must be returned in resaleable condition
• Return Shipping: Customer is responsible for return shipping costs unless waived at our discretion

8. Device Warranty

8.1 Limited 12-Month Warranty

CabinPulse devices are covered by a limited 12-month warranty from the date of purchase, covering:

• Manufacturing defects
• Hardware malfunctions under normal use
• Defective components
• Firmware issues preventing normal operation

8.2 Warranty Exclusions

The warranty does NOT cover:

• Damage from misuse, abuse, or improper installation
• Outdoor use or exposure to extreme conditions outside specified ranges
• Unauthorized modifications or repairs
• Water damage or liquid ingress
• Physical damage, drops, or impact

9. Device Usage and Specifications

9.1 Intended Use

• Indoor Use Only: Devices are designed for indoor environmental monitoring
• Operating Range: 0°C to 60°C (32°F to 140°F)
• Humidity Range: 0-100% RH
• Power Requirements: 110-240V AC via included adapter

9.2 SIM Card Restrictions

The SIM embedded in your CabinPulse device is the property of Toccata Inc. You agree not to remove it or use it in any other device.

9.3 Not a Life-Safety or Emergency Service

Read this before you rely on a CabinPulse for anything that matters.

• CabinPulse is an unmonitored environmental reporting tool. No person watches your readings. Nobody is dispatched. We do not contact emergency services, and we cannot.
• It is not a fire alarm, smoke alarm, carbon monoxide alarm, security system, medical alert, or any other life-safety device, and must not be used as one or in place of one.
• It must not be used where failure could cause injury, death, or harm to health, and must not be relied on to protect people, livestock or pets.
• It does not replace property insurance, a professionally monitored alarm system, or physically checking on a property.

9.4 Alerts Are Not Guaranteed

An alert has to travel over networks and services we do not own. We make no guarantee that any alert will be sent, delivered, delivered on time, or received. Delivery can fail for reasons including, without limitation:

• no cellular signal, congestion, carrier outage, or the carrier deprioritising or blocking messages
• your phone being off, out of range, silenced, full, or filtering messages
• email being delayed, filtered to spam, or rejected
• power loss beyond the backup battery, a flat or missing add-on battery, or a device damaged, unplugged, moved or obstructed
• maintenance, faults or outages affecting our service or any provider we depend on

Readings are approximate and reflect conditions at the device, not throughout a building. Stated accuracy figures are typical performance, not a guarantee for any individual unit.

9.5 Your Responsibilities

Because we cannot see your property, these are yours:

• Keep your contact details, alert thresholds and notification settings current, and confirm you actually receive test alerts.
• Test the device and each add-on periodically, and after moving anything.
• Replace add-on batteries when prompted and keep the device powered.
• Confirm there is usable cellular coverage where you install it.
• Keep insurance and any other protection appropriate for the property, and do not rely on CabinPulse alone.
• Act on an alert yourself. An alert is information, not a response.

9.6 Inspection, Batteries and Safe Use

The CabinPulse device contains a rechargeable backup battery, and add-on sensors take user-supplied AA cells. Batteries can fail, and a failing battery can be dangerous. You agree to the following as a condition of use.

Inspect the device and every add-on regularly — at minimum on each visit to the property, and always before reconnecting power after a period of storage or disuse. Look for:

• swelling, bulging, or a case that no longer sits flat or has begun to separate
• cracks, dents, melting, warping, scorching or discolouration
• leaking, weeping, crusting or corrosion at the battery contacts
• heat that is more than mildly warm to the touch, or any burning or chemical smell
• a damaged, frayed or discoloured power adapter or cable
• water ingress, condensation inside the enclosure, or evidence of pests or moisture

If you observe any of these, or anything else out of the ordinary, stop using the device immediately. Disconnect it from power if it is safe to do so, do not attempt to charge it, do not open the enclosure beyond the battery cover, keep it away from anything flammable, and contact support@cabinpulse.com. Do not put a swollen or damaged battery in household waste — dispose of it through a battery recycling programme in accordance with local rules.

You also agree to: use only the supplied adapter or one we approve; use only good-quality AA cells of the type specified, never mixing old and new or different chemistries; remove add-on batteries before any extended period of disuse; install the device indoors, away from heat, water and direct sun, and within the operating range in section 9.1; and not continue to use any device after we have told you to stop.

Continued use after a visible defect is at your own risk. To the maximum extent the law allows, we are not liable for any loss, injury or damage — including to the device, to persons, to property, or to anything the device was watching — that arises from or is worsened by use of a device showing any of the conditions above, from use outside the operating range, from unapproved power supplies or batteries, from unauthorised opening, modification or repair, or from failure to inspect as set out here. Nothing in this paragraph limits any liability that cannot be limited by law, including liability for death or personal injury caused by our negligence.

9.7 Service Availability

We provide the service on an "as available" basis and offer no uptime commitment. We may suspend it for maintenance, upgrades, or to protect the service, and may change or discontinue features. We will give notice of planned interruptions where practical.

9.8 Acceptable Use

You agree not to resell, rent out, or offer the service commercially to others without our written agreement; not to reverse engineer, decompile or tamper with the device, its firmware, or our software; not to interfere with the service or attempt unauthorised access; and not to use the service unlawfully or in breach of anyone's rights.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Service interruptions or outages due to cellular network issues
• Property damage, including frozen pipes, mould, fire, or flooding
• Any loss or damage arising from continued use of a device showing damage, swelling, leakage, overheating or other defect, as set out in section 9.6
• Consequential, indirect, incidental, special, or punitive damages
• Loss of profits, revenue, data, or use

Monitoring Devices - Not Insurance

IMPORTANT: CabinPulse devices are monitoring and alerting tools only. They are NOT a substitute for property insurance or a guarantee against property damage.

Maximum Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR THE DEVICE AND ONE YEAR OF SUBSCRIPTION FEES, OR $500 CAD, WHICHEVER IS LESS.

10.4 Indemnity

You agree to indemnify and hold harmless Toccata Inc., its officers, employees and suppliers from any claim, loss, liability or expense (including reasonable legal fees) arising from your use of the service, your breach of these Terms, or any claim that you relied on CabinPulse in a way these Terms say you must not.

10.5 Events Outside Our Control

We are not liable for any failure or delay caused by something beyond our reasonable control, including cellular or internet outages, acts of a carrier or supplier, power failure, fire, flood, storm, earthquake, epidemic, labour dispute, act of government, war, or act of terrorism.

10.6 Time Limit on Claims

Any claim relating to the service must be brought within one year of the event giving rise to it, to the extent the law allows a limitation period to be shortened by agreement.

10.7 Your Rights Under Consumer Law

Nothing in these Terms removes, restricts or modifies any right, warranty, guarantee or remedy you have under applicable consumer protection legislation that cannot be excluded by agreement. Where such legislation applies, the exclusions and limits in sections 8, 9 and 10 apply only to the extent that legislation permits, and the rest of these Terms continue in force. If any provision is found unenforceable, it is severed and the remainder stands.

11. Dispute Resolution and Arbitration

Binding Arbitration

Any dispute arising out of or relating to these Terms or our services will be resolved through binding arbitration under the Arbitration Rules of the ADR Institute of Canada, conducted in Saskatchewan, Canada.

Class Action Waiver

YOU AND CABINPULSE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

Where This Does Not Apply

Some jurisdictions do not permit consumers to be bound to arbitration or to waive class proceedings. Quebec is one of them. If you are a consumer in such a jurisdiction, the arbitration agreement and class action waiver above do not apply to you, and you keep every right you have to bring a claim in court, including as part of a class proceeding. The rest of these Terms continue to apply.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Saskatchewan, Canada, without regard to conflict of law principles.

13. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Toccata Inc. (operating as CabinPulse)
Email: support@cabinpulse.com
Subject Line: "Terms of Service Inquiry"
Address: 350 103rd St E #101, Saskatoon, SK S7N 1Z1, Canada

14. Acknowledgment

BY CLICKING "I AGREE," CREATING AN ACCOUNT, MAKING A PURCHASE, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You are of legal age to enter into a binding contract
• You have the authority to accept these Terms

Cookie Policy

Effective Date: August 2, 2026

Last Updated: August 2, 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. What We Store on Your Device

Everything below is the actual list. Nothing else is set by us.

2.1 Strictly necessary — always active

These make the site work and cannot be turned off. All are stored in your browser's local storage, not as cookies, and none are sent to anyone else.

• cp_consent — the cookie choices you made on this banner, so we don't ask again and so we know what we're allowed to load. Kept until you clear it.
• cabinpulse-cart — what you've put in your cart. Kept until you check out or clear it.
• cp_variants — which version of a page you were shown when we're testing two, so you keep seeing the same one. Kept until you clear it.

Legal basis: necessary to provide a service you asked for.

2.2 Analytics — only with your consent

• Microsoft Clarity — records how pages are used, including mouse movement, scrolling and clicks, to show us where the site is confusing. Clarity may set its own cookies on your device. See Microsoft's privacy statement.

Legal basis: your consent.

2.3 Advertising — only with your consent

If you accept marketing cookies we load the following, and each may set its own cookies:

• Meta (Facebook and Instagram) Pixel — sets _fbp in your browser, and we read _fbc from the fbclid parameter if you arrived from a Meta ad. Used to measure which ads lead to orders and to build advertising audiences.
• Google Ads — measures which ads lead to orders.
• Microsoft Advertising (Bing UET) — the same, for Bing ads.
• cp_visitor_id — a random identifier we generate in your browser. It contains no personal information and is not linked to you until and unless you place an order. It lets us connect an ad click to an order without relying on third-party cookies.

Legal basis: your consent. Decline and none of these are loaded — the scripts are never fetched, not merely disabled.

3. Analytics That Runs Without Consent

We run a self-hosted analytics tool (Umami) that records page views without setting any cookie and without storing anything on your device. It does process your IP address in transit to work out an approximate country, and does not retain it. We consider this necessary to operate the site rather than tracking, so it is not behind the consent banner. If you would rather it did not run at all, a browser that blocks scripts or a Do Not Track extension will stop it.

4. Cookies Set by Services We Use

Some parts of the site are provided by others, and they set their own cookies under their own policies. We do not control these:

• Stripe — payments and fraud prevention, on the checkout and payment pages.
• Trustpilot — the reviews widget, where it appears.
• Google Fonts and Cloudflare — delivering fonts and icons.
• Our support chat — remembering an open conversation.

4a. What Happens After You Order

When an order completes, our server sends the purchase to Meta's Conversions API. That is described in section 5 of the Privacy Policy, including exactly which fields are sent and how they are protected. It happens on our server rather than in your browser, so a cookie blocker will not prevent it — declining marketing cookies does not stop it either, because it is how we account for advertising spend on completed orders. If you object to it, contact us and we will exclude your order.

5. Managing Cookies

5.1 Browser Controls

Most browsers allow you to control cookies through their settings:

• Block all cookies
• Block third-party cookies only
• Delete cookies after each session
• Accept all cookies (default)

5.2 Opt-Out Options

You can opt out of specific tracking:

• Google Ads: adssettings.google.com
• Facebook Ads: facebook.com/settings?tab=ads
• General Opt-Out: optout.aboutads.info

5.3 Impact of Blocking Cookies

If you block or delete cookies:

• Some website features may not function properly
• You may need to re-enter information more frequently
• Personalization features may not work
• Essential cookies cannot be disabled without affecting site functionality

6. Other Tracking Technologies

In addition to cookies, we may use:

• Web Beacons: Small graphic images to track page views and email opens
• Local Storage: HTML5 local storage for session management
• Device Fingerprinting: Collecting device characteristics for security purposes

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our practices. We will notify you of material changes by updating the "Last Updated" date and, where required, seeking your consent.

8. Contact Us

For questions about our use of cookies, contact us at:

Email: support@cabinpulse.com
Subject: Cookie Policy Inquiry