Frequently Asked Questions
Everything you need to know about CabinPulse remote monitoring — from setup to subscription.
General
What is CabinPulse?
CabinPulse is a single small device that watches your property while you're away. Plug it in and it tracks temperature, power, humidity and air quality, and messages you when something changes. Cellular is built in, so it works at properties with no internet at all.
Who is CabinPulse designed for?
CabinPulse is designed for anyone who needs to monitor something in a remote location — whether it's a cabin, vacation home, pipeline, facility, construction site, or agricultural operation. If it's worth protecting, CabinPulse can monitor it.
Where is CabinPulse available?
CabinPulse ships across Canada and the United States. It connects over LTE-M and NB-IoT on 160+ networks in 80+ countries — check coverage at your location.
Do I need to change my cell phone provider?
No. CabinPulse has its own cellular connection built in, and it's included in your plan. It doesn't use your phone or your phone plan, so it works no matter which carrier you're with.
Does it matter which phone I have?
No. Alerts arrive as regular text messages and emails, so any phone that can receive a text works, including older flip phones. The CabinPulse app runs in any up-to-date web browser on an iPhone, Android phone, tablet or computer.
Setup & Installation
How do I set up CabinPulse?
Setup takes about 5 minutes. Plug in the hub, power it on, and it connects automatically. Then activate your device online, pair any add-on sensors, and you're monitoring. No tools or technical knowledge required.
Do I need WiFi at my property?
No. CabinPulse connects over cellular only — the connection is built into the device and included in your plan. It works at properties with no internet at all, and there's no network to join or password to enter, even if the property does have WiFi.
How do I add sensors to my system?
Simply power on the sensor and it automatically pairs with your nearby CabinPulse. Then, activate and configure it in your dashboard.
Can I relocate my CabinPulse to a different property?
Yes. CabinPulse is fully portable. Unplug it, move it to another location, and plug it back in. It will reconnect automatically and you can update the location in your dashboard.
Connectivity
What connectivity options are available?
Cellular, built into the device and included in your plan. There's nothing to choose and nothing to configure — CabinPulse doesn't use WiFi at all. If your property has no cell signal, see the question below.
What if there's no cell service at my property?
CabinPulse connects over cellular, so it needs a cell signal at the property — if there's no coverage at all, it won't be able to reach you. For sites like that, our sister product Canaro connects over satellite as well as cellular, so it works where no cell network reaches. If you're not sure what coverage you have, send us the location before ordering and we'll check it.
What happens if the power or internet goes down?
CabinPulse has a backup battery good for three to four days and stays connected over cellular — so a power outage is something you get told about, not something that silences the device. Once power returns the battery recharges on its own, and anything recorded in the meantime syncs automatically.
Can I use CabinPulse internationally?
Yes, in many places. CabinPulse connects over LTE-M and NB-IoT on 160+ networks in 80+ countries. It's sold in Canada and the United States only, so check the coverage page for the country you're taking it to.
Subscription & Pricing
What's included in the subscription?
There is one plan and everything is in it: the cellular connection, unlimited alerts by text and email, the dashboard, full history you can export, and firmware updates. The only choice is how you pay: monthly, or prepaid for one year or three.
Are there long-term contracts?
No. Monthly is $17 a month and you can cancel any time. If you'd rather pay up front, one year works out to $14 a month and three years to $10 a month. Every plan renews automatically, and you can turn that off any time in your dashboard.
What happens if I cancel my subscription?
If you cancel, your device stops transmitting data at the end of your billing period. Your historical data may be retained for up to 90 days.
Is there a free trial?
There's no free trial, but every CabinPulse purchase comes with a 30-day satisfaction guarantee. You can also buy the device first and activate it with a subscription plan later when you're ready.
Features & Monitoring
Can I monitor more than one property?
Yes — add a second CabinPulse and both appear in the app. If you're managing many properties for work, or need team access and per-site permissions, our sister product Canaro is built for that.
What types of alerts can I receive?
CabinPulse sends alerts by text message and email. You can set your own thresholds for temperature, humidity, power loss, water leaks and more. Temperature and power alerts arrive within seconds, and you choose who gets them.
Is there an API?
An API is not available for new CabinPulse customers. If integrations are central to what you're doing, look at Canaro instead — our sister product for many devices on one account, custom alert logic and team logins, with a full API behind it.
Can I share access with other people?
Yes. One login can be used on as many phones and computers as you like, and you can add anyone else who should receive the alerts. There is no per-person account or permission system — if you need separate logins, roles and an audit of who changed what, that's Canaro, our sister product for teams and multi-site operators.
How do I get the CabinPulse app?
There's nothing to download from an app store. The CabinPulse app is a web app: go to dashboard.cabinpulse.com and sign in. To keep it on your home screen like any other app:
iPhone or iPad: open it in Safari, tap the Share button, then Add to Home Screen.
Android: open it in Chrome, tap the ⋮ menu, then Install app or Add to Home screen.
Computer: bookmark it, or in Chrome or Edge use the install icon in the address bar.
Still have questions?
Our team is here to help you find the right monitoring solution.